Privacy Policy

Pizza Xpress · Last updated 2026

This Privacy Policy explains how Pizza Xpress ("we", "us", or "our") collects, uses, and protects information when you use our online ordering service and communicate with us via SMS.

1. Information We Collect

When you place an order or contact us, we may collect:

Name and phone number (required to process your order and send confirmations)
Delivery address (only if you request delivery)
Order history (to help you reorder and apply loyalty rewards)
Payment information (processed securely by our payment processor — we do not store card numbers)

2. How We Use Your Information

To fulfill and confirm your orders
To send order updates and receipts via SMS
To contact you about your order if needed
To improve our service and menu

3. SMS Messaging

By providing your phone number, you consent to receive SMS messages related to your orders from Pizza Xpress (+14054615848). Standard message and data rates may apply.

Message frequency: Typically 1–3 messages per order (confirmation, ready notification, receipt).

To opt out: Reply STOP to any message. You will be unsubscribed immediately. Reply HELP for assistance.

We will not use your phone number for marketing purposes without your explicit consent. We do not sell or share your phone number with third parties for their own marketing.

4. Sharing Your Information

We do not sell your personal information. We share your information only as needed to operate our service:

Payment processor — to charge your card securely
SMS provider (Twilio) — to deliver order confirmations
Delivery partners — your name and address are shared only if you request delivery
Legal compliance — if required by law

5. Data Retention

We retain order history to support loyalty tracking and to help you reorder. You may request deletion of your data by contacting us at (405) 262-6000.

6. Security

We use industry-standard security measures to protect your information. Payment processing is handled by a PCI-compliant processor — we never store your full card number.

7. Contact Us

If you have questions about this policy, contact us at:
Pizza Xpress
1545 SW 27th St, El Reno, OK
Phone: (405) 262-6000